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Located in sunny North County San Diego, guests are welcomed by cascading waterfalls, cabanas, hot tubs, fire pits, and weekend entertainment. Having music play in the background, was a huge plus. The pool was a very crowded but still very enjoyable and refreshing.It’s no surprise Harrah’s Resort So Cal’s Dive Pool was voted one of the “10 Best Resort Pools in America,” by USA Today. We were only 2 hours away, but we felt far away from home. We were excited about the lazy river but it was way too crowded for us.Book a Room Conveniently located on famous Pacific Coast Highway, right across the beautiful Newport Beach harbor.No matter what you're in town for, important business meeting or exploring the city with your family, you'll find yourself in a great location, surrounded by people who are passionate about making sure that all your needs are met.I love the atmosphere and the staff is always pleasant. However all in all it was a great experience and have already been thinking about planning again. The lazy river got completely over-run with kids by mid-day so we waited until later... The pool area was So packed we couldn't find a lounge chair that wasn't already occupied.The music is great and all the other guests are even friendly. it's also worth mentioning that the chlorine levels in the lazy river are VERY high.. It was a holiday so I guess that is to be expected. We finally went in and rented loungers near the pool from consierge and I wish I could say that also bought more friendliness and helpfulness from the staff but that would be not accurate. If would definitely train my staff about customer service, the power of being nice, that being extra friendly to their guest is actually part of their job requirements and I would have a manager circulating to encourage this behavior in the staff. Everything was perfect..hotel, staff and pool were so pleasant to spend a relaxing day.
We then walked around the pool to look for chairs, they were all "taken" or appeared to be with towels on 60% of them (not sure the staff was paying attention and trying ro pick up after people left).It’s no surprise Harrah’s Resort So Cal’s Dive Pool was voted one of the “10 Best Resort Pools in America,” by USA Today. I ended up moving to the lazy river part and hung out there for a while before going for a float. The lazy river is the very best thing about this resort! The weather was perfect and the staff of were very nice. The pool was great, I don't believe it was heated at all. Some of the food on the menu was good too but not excellent. Went on a wednesday thinking it would not be that crowded. I was a little disappointed with the lazy river as it was more for the kids. The only thing was the restroom at the adult pool was very HOT.